The DFL commissioners in charge of fixing MNLARS are really dancing on the head of a pin in their attempt to justify more money to fix MNLARS. Wait times have improved but they’re still unacceptable. Commissioners testifying this week said that “the workload for vehicle titles was at an all-time high at the beginning of 2018, taking the department about 90 days to turn around a title application. They say they are now able to get most titles issued in 40 days or less. As for driver’s licenses, they’re still working within a 120-day window.”
At this week’s hearing, the IT commissioner said “To say that it isn’t working is not correct. It does have problems but it is producing revenue for our state.” If that’s the commissioner’s definition of working, it isn’t a definition shared by people using MNLARS.
If the DFL thinks that MNLARS is working, the first question that needs to be asked is whether the people who’ve dealt with MNLARS are satisfied with MNLARS’ proficiency. I’m betting the vast majority of people would say no. In the people’s minds, the only metric that matters is whether MNLARS is quickly creates new drivers licenses with the smart chip and whether MNLARS quickly processes title transfers.
If the DFL can’t proficiently process drivers licenses and title transfers, then they should be fired ASAP. Further, if this problem isn’t fixed before the end of the budget session, then the DFL, including Gov. Walz, Lt. Gov. Flanagan and Speaker Hortman, should resign.
The system needs more money to bring on employees to fill holes in service, Dohman said. Part-time employees were brought on to help, but shortages still exist. It remains a question whether lawmakers will be willing to appropriate more funding to MNLARS, especially after footing the initial $93 million bill in 2017 and an additional $9 million in May.
In the private sector, this project would’ve been finished a year ago and under budget. In government, they’re over their originally-anticipated budget by $100,000,000 and off on the start-up date by 14 months. Why should I think that the DFL is capable of efficiently running government?